In the unlikely event that your pass does not arrive, you should call 01452 426265. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. new pass.. If your pass has been stolen, you should call 0345 200 0388 to replace it. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. NoWcard: Renew When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. What should I do? You should have receive your renewal form by mid-February. No, your bus pass cannot be used on National Express services. Older or disabled persons bus pass | Essex County Council If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. with no need for anyone to fill in any forms or submit any photographs. These pages are for East Sussex bus pass holders. Frequently asked questions about concessionary bus passes Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. You may need to provide proof of your new address. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. What is the cause of the card not working? Can I use my pass on Trains? Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. How long will it take to get a bus pass following a renewal/application? It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. We send out renewed passes by the end of March. Please provide them with as much detail as possible about the journey you wished to make. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. Age-related passes will be valid for five years. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Further information. Unemployed people. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. We will need to see evidence of your new address. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you have not received your renewal form, please contact our information line on 0345 600 0659. A 5 administration fee will be required for a replacement bus pass. current pass expires so pass holders dont need to do anything, just wait for a Applicants whose pass was issued due to a disability will continue to be automatically renewed. No. Renewing your bus pass or reporting it as lost or stolen If you have moved address since receiving your bus pass, please notify us of your new address . You will need to apply to your new local authority for a new pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY We will post your renewed bus pass 18days before the old one expires. You can renew your bus pass up to 8 weeks before it expires. You can get an older person's bus pass when you reach State Pension age. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. pensioners. It tells you about: Bus passes are issued for up to five years. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Apply for your bus pass by visiting the GOV.UK website. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Blackpool: What should I do? Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. The county council will not reimburse you for any charges levied by medical specialists or advocates. All rights reserved. You also have the option to opt-out of these cookies. If you dont provide us with evidence, your new pass will be delayed. Will receive a renewal form, as evidence is required to obtain a new pass. Alternatively, you can renew your pass online. You should allow 6 weeks for your application to be processed. As a general rule, it is usually cheaper to call during the evenings and weekends. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. What do I do about my concessionary bus pass? We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. I have moved into Gloucestershire. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Necessary cookies are absolutely essential for the website to function properly. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. This can be done by visiting a participating library only. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. If it has already expired, please call 0345 678 9088 to arrange a renewal. This We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. Passes that were automatically renewed should be received by 1st March 2023. These are mostly people who have held a bus pass since at least 2008 and will now be . If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Nexus issues important update on free bus pass renewals Can you renew your bus pass online? - Wisdom-Advices Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Newsroom - New bus pass to be renewed automatically We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. If you cannot apply online for any reason please contact us. Continuing eligibility for a pass issued due to a . 3 Post office. If you have any questions, please contact Essex County Council by calling0345 743 0430. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Renewing your Bus Pass. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Over 60 travel concessions & bus pass | Age UK Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. The expiry date will normally be five years from your birthday. The cookies is used to store the user consent for the cookies in the category "Necessary". Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. for staff to amend your details and arrange for a renewal pass. system now generates new passes automatically at least a fortnight before the The pass is valid for the journey being undertaken, for example at the right time of day. Changes to personal details If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Other Scottish passes arent accepted on the trams. Apply for or renew your bus pass. You should continue to use your current pass, but then cut it up once your new pass arrives. You don't have to do anything, unless you have moved since we sent you your last pass. What do I do about my concessionary bus pass? Disabled person's bus pass There's no central provider of the disabled person's bus pass. In London, you can use your card on buses but not on the Underground Train services. The cookie is used to store the user consent for the cookies in the category "Other. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If you do not have your current pass, then please contact us. English bus passes are not accepted in Scotland and vice versa. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Freedom Pass expiring: How and when to renew London travel permits. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Free travel bus pass and voucher renewals - Suffolk on Board We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. We also use cookies set by other sites to help us deliver content from their services. Renew your older or disabled person's bus pass Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. You do not need to renew an igo card. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. Find out more about an igo card. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. You may be eligible for financial support. If your current bus pass is due to expire within the next month, this is an indication that we . You can find your renewal code located in the box towards the bottom of your renewal letter. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Senior HOLO cards available at all Satellite City Halls on Oahu If you currently receive Travel vouchers you will receive a renewal form at your registered address. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN How does violence against the family pet affect the family? Companion passes are automatically renewed at least 2 weeks before they are due to expire. Completed renewal forms will be processed and new vouchers issued approx. Apply for a new age-related pass. Calls from mobiles are likely to be considerably higher than those from landlines. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Lancashire: Advice for bus pass holders whose cards are about to expire National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. . You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Renewing an older persons bus pass | East Sussex County Council The cookie is used to store the user consent for the cookies in the category "Performance". A letter and a renewal application form will be sent to you automatically you can also use the application form below. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Application forms for the 'English National Concessionary Travel Scheme . Travel passes and concessions - City of York Council I am a disabled pass holder, will I receive a bus pass renewal letter? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. How to renew your bus pass | Shropshire Council The form will ask for a new passport-sized photo, which will be printed on their new card. You have moved since your last bus pass was issued and not informed us. How much longer should the Sun remain in its stable phase? If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Please note the Bus Pass system is separate to other Council systems and requires its own login information. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Blackburn with Darwen: