The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Some shipping companies require that a representative inspect the damaged package. SAVE $10 off $100 with Code: . As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. The sale of air rifles is restricted by some federal, state and local laws. You will not use any knife purchased from Sierra for an unlawful purpose. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. Keycodes can only be used during the timeframe specified in the email. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. We recommend that you place your order immediately. When you bring a fish home from a pet store, you dont bring it with an intention to return. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. Our policy is to break even on shipping and handling charges. In some cases, they may be able to see signs of illness or disease. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Must ship Standard Ground within the 48 contiguous U.S. only. Requests for item exchange using the traditional method will be subject to availability. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. See our selection of cat toy, cat treats, or cat furniture. If you are interested in meeting a specific dog, please contact us in advance to find out if. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. PetSmart has an interesting return policy for certain products, like aquariums. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. It will also give them a chance to look at it and decide what caused its death. Thursday 11am - 7pm. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. California Department of Fish and Wildlife's Tweets - Twitter If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Sierra Fish & Pets was originally opened in 1972 under the previous name . Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. We are unable to accept returns on clearance items. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. Policy. returns will not be accepted. Can You Swap A Sick Or Unwanted Fish For Other Fish? Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Must ship via truck within the 48 contiguous U.S. only. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Please include a copy of your invoice with the return as proof of purchase. 3. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. They also make the return easier by initiating a refund or exchange, according to your preference. Shop now for the best reptile products. Keep them active with hamster wheels and run-a-bout balls. Can I Return Fish To PetSmart? document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. 5025 Campstool Rd The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. This credit is redeemable online or in store at any Sierra location. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Keep them heated correctly with heat pads, and temperature/humidity gauges. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. What Is The Fish Return Policy at Petsmart? You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. In the event of a change, a revised policy shall be posted immediately on this website. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. Home - PetSmart - PetSmart Fish Return Policy. Process your items online within the returns timeframe, to create Instant Store Credit. Is It Possible To Bring Back PetSmart A Sick Fish? Ellisha has been a freelance writer for over 15 years. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. Fluval Flex Aquarium Kit, Black, 9-gal | Sierra Fish and Pets Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. Amazing Love The Birds and Baby Water Dragon. Directions. Most people buy a fish with big plans for it. During this time, it could be spreading its illness to other fish in your tank. Adopt and shop all your cat foods plus toys and treats. Does Petsmart Sell Ferrets? When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. While this is clearly stated in the return policy, it may come down to each store. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. View all return instructions. Please call 1-888-THAT-PET if you have any more questions! In general, all Petsmart outlets should accept dead fish returns within 14 days. You must have a receipt for the fish, and you must return it to the same store where you purchased it. Get the cat items you need to keep you feline happy. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. Yes. Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesnt work out, you might be worried about returning it. (Updated 2023), What Time Does McDonalds Open? 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. Sierra Fish & Pets. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. If the gills are not moving, the fish is no longer moving and might be dead. When your order has been shipped, you will receive a shipment confirmation email. If they appear completely cloudy or are sunken in, its a sign the fish is dead. Sierra Fish & Pets Company Profile | Management and Employees List Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. You can return any unwanted fish to PetSmart. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Sierra Fish & Pets - BringFido We strive at this location to be the very best all around pet store in the Seattle metro area. Avoid using tap water since it may be harmed by it. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. We strive at this location to be the very best all around pet store in the Seattle metro area. Within the 48 U.S., complete the online returns process. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. 1. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. But of course, with certain terms and conditions. Website. I personally enjoy reading such good information about my pets. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. If signed into your account, click on the track package button(s) to see the status of your order. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. Cheyenne, WY 82007-1898. Sierra Fish & Pets | Renton WA You can only return your sick, dead and unwanted fish and get refunded for that. Shop. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Reptile Reptile Lighting options for your terrarium or habitat. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Petco Return Policy: Easy Returns to Store or by Mail | Petco Must ship Standard Ground within the 48 contiguous U.S. only. (2023 Updated), Does DoorDash Pay For Gas? Also, the fish will need to have a visible sign of illness identified by the vet so that youre eligible to return. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. They have detailed information on their website that tells you everything you need to know about these three fish breeds. Not eligible for special shipping offers. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Sierra Fish & Pets was originally opened in 1972 under the previous name . We base the cost on your total order amount. Print your return label then select the Process My Refund option on the final page of the process. Keycode expiration dates can be found in the disclaimer section of each and every email. Sierra Fish & Pets - Sierra's Pets Returns without a receipt will receive a non-transferable merchandise credit. May 21 @ 11:00 am - 3:00 pm. Keep on reading to find out! Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. There have been few complaints about some stores not accepting returns. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. However, it is not guaranteed that all stores will accept the return. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. The answer is simple. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. If your fish is sick, it may not show symptoms for several days. If items are left in the cart for several days and you discover they are removed, they may be sold out. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Saturday 11am - 7pm. Sierra Fish & Pets | Renton WA - Facebook You may exchange your fish for another fish of the same type or a different type. Comfort them with tunnels, hide outs, and the correct cage. Returns and Exchanges - 1800PetSupplies.com Have a good and lengthy life with your pet! You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. And the prices you got to be kitten me!! This will help them figure out which other fish may be a better fit for your tank or your preferences. (10 Reasons), Why Is Waffle House So Expensive? Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Sierra Fish and Pets | Your Local Seattle Pet Supply Store PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. If a keycode has already been activated on your order, the keycode box will state "promo entered". They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. (Updated 2023), Why Are Diamonds So Expensive? Finding Out What They Are Selling At Their Stores! The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. The item and original display package must both be in new condition. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. * You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. No. All of our made for a major retailer/brand items offer significant savings off their original retail price. If the fish is dead, the store disposes of it off. Upcoming Events - Ginger's Pet Rescue Due to varying international restrictions, Sierra cannot ship food i.e. PetSmart can test your water to find out what kind of problems you may have. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. See our International return policy.) Pet Supplies Plus has everything that a pet parent will ever need! Faqs from Sierra: Celebrating 30 Years Of Exploring. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. This credit is redeemable online or in store at any Sierra location. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Free shipping is never truly free. They only allow returns for those fish purchased from them. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Please note that it may take us up to 30 days to fully process your opt-out request. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. When youre returning the fish, put it in a plastic bag filled with the fish tank water. No company offers refunds on items that are not from their brand. This fee covers return shipping from you to us. Therefore, popular sizes and colors can sell out quickly. Both fresh and Saltwater. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. NEW STORE HOURS: Any item not meeting the condition standards of this policy will be returned at the customer's expense. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Customers must also make the exchange within two weeks of the onset transaction. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Submit your email to receive the latest stories and expert advice (10 Reasons), Why Is Dragon Fruit So Expensive? Look closely at its gills to see if they are moving in and out. We now continue operating our original flagship location,located in Renton WA just south of Seattle . Does Petsmart Sell Bunnies? Which Item Should You Bring With When Swapping A Fish? Hence, they ask for purchase receipts. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. Is It Possible To Bring Back A Used Fish Tank? When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. Sierra Trading Post This box shows you an itemized display of the discounts applied to each item and the price breakdown. If you are a repeat customer they also give discounts:). Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Get any bird the correct bird foods or treat stick. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. The fish that we keep in our tanks are little members of the family. (2023 Updated). Hop to Sierra for all the supplies to keep your critters healthy and happy. California, USA wildlife.ca.gov Joined July 2009 1,256 Following SHOP PET> Clearance . This is an online and offline pet supply brand that offers quality pet products and accessories. No Reviews. 804 were here. Sierra Fish and Pets | Pointy We . dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. (2023 Updated), Does Taco Bell Have Salads? Attn: Returns No, Petsmart does not accept the return for fish bought from other stores. It does not mean that you cannot return these items if they do not meet up the requirements provided. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Original shipping cost will not be refunded unless there was a Sierra error. Yes, you can. No, Petco does not allow a return for those fish that you buy from other stores. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. Shop for your canine companion here. We are dedicated to provide the very best for pets health. Save my name, email, and website in this browser for the next time I comment. Sometimes when you buy a pet from PetSmart, things just dont work out. However, some stores may not accept dead fish in certain locations. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. 601 S Grady Way Suite M, Renton, WA, US, 98057. Required fields are marked *. Our product webpages state any applicable restrictions on the shipping of that product. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. Note any damage on carrier's document, and contact Sierra with any problems. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. Share. Fullest Answers And More. Excludes AK, HI, all U.S. territories, possessions and all international orders. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it.