It has been a lifesaver to me and my family. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Pay and Career. BancPass and PlusPass does not work outside of those allotted states. HCTRA Assistant Dispatcher 1st and 3rd Shift Reveal contacts of top Harris County Toll Road Authority managers and employees. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. checkSSL(); Must be able to adapt to dynamic, quickly changing telecommunications environment. I ordered our transponders on July 3, 2020. 2/14/2018. San Antonio, TX. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. For EZ TAG account holders, color: #376d7d; To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. .hmg-jb-panel-body { HCTRA Harris County Toll Road Authority I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. } For roadside assistance, please . The latest complaint credit bureau reporting was resolved on Jan 21, 2013. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! } This position primarily operates in a professional office environment. } By Travis_McGee . Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! HCTRA Harris County Toll Road Authority BancPass posts tolls as they are charged to the account. I have a disabled vet plate or other plate that allows for free tolls? You may choose to opt-out of ad cookies. However you identify and whatever your background, we encourage you to apply today. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. To sign in, you'll first need to update your log-in credentials. HCTRA Harris County Toll Road Authority Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. . Where We Are a Service Provider. The amount of a reload includes a $2 fee. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Business operations will resume Monday, January 3, 2022. Ability to speak and type at the same time. Sep 2015 - Dec 20172 years 4 months. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. } They have given me comfort in knowing I can trust their recommendations for our staffing needs. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. So, Ive pretty much given up. place i need to cancell all the service thank you. View News Archive. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. } Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. Unfortunately, you can only buy them at state stores or order them online. /* only load jQuery if not present */ border-color: #376d7d; They understand our culture and the positions we have open and provide candidates the fit it well. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Published on: May 6, 2020. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. } Position requires ability to work in a very structured environment with a diverse workforce. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. 6538 South Frwy. No minimum balance required. Business operations will resume Tuesday, January 19. Last Modified May 6, 2020. Full Name. } .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Out-of-state license plate transactions may take up to 30 days to post online. Please check with other tolling agencies directly for questions about their policies and programs. For example, if a User wants to reload $20, the User will be charged $22. Harris County Toll Road Authority Employee Reviews for Customer Service Harris County Toll Road Authority United States employs 171 employees. This is not an error with the BancPass system. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. HCTRA Harris County Toll Road Authority Find information on toll roads, closures, and rates. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . Available Seven Days a Week . Mar 01 2023. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. What a useless bureaucracy. Where are my transactions? . Are you logging into your TxTag account for the first time on our new website? Phone Numbers. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. The staff responds very quickly and with details. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Login - Harris County Toll Road Authority Harris County hiring Customer Service Representative - Compliance We have over 1,000,000 users and companies will listen to us. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Sign up First time to login? Open an account. Elite 2023. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Developer: Harris County Toll Road Authority . The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. This Is How You Can Easily Access The www hctra org login. BancPass service fees may also apply. Some Toll Operators have billing delays. Very friendly employees easy to communicate with and have questions answered. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! Open an EZ Tagaccountonline today. Does doxo process payments for all Harris County Toll Road Authority services? Wasn't able to add my car due to an unspecified error. The best way to manage your account is by downloading the app. I try to cancel by Phone but i cant make it Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. Zero stress. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Toll Operators have different rules, laws, and requirements for driving their roads. .hmg-jb a:hover, .hmg-jb a:focus { You are about to be logged out due to inactivity. Useful Information for HCTRA Customers . Dont have an EZ TAGaccount? $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . } Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. } color: #376d7d; For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. All Rights Reserved. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). HCTRA Harris County Toll Road Authority 3872. .hmg-jb .apply-progress-bar li.active > a, Contact - Drive288 Express Lanes Job Description Collections Violations Dept. www hctra org login - Tecdud.com } Customer Service. Please check with other tolling agencies directly for questions about their policies and programs. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. You Will Find Thewww hctra org loginTop Links Here. HCTRA - Violation Collections Department/Collections. HCTRA Harris County Toll Road Authority. The latest review Lien release was posted on Sep 19, 2022. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. for HCTRA (VEC)$15.75/hr. College Recruiter believes every student and recent grad deserves a great career. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris #jb-user-account-nav>li.active>a { Log in to manage your EZ TAG account. 1st. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. 281-875-EASY (3279) Roadside Assistance. color: #203f48; If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Ability to speak effectively on the telephone. You can contact them directly by phone at 281-875-3279. background-color: #376d7d; Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Get started today. BancPass and PlusPass will work on ANY toll road in the states where they are available! Manage your account with automatic text reminders and the BancPass mobile app. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Visit the Career Advice Hub to see tips on interviewing and resume writing. Corporate Headquarters If you continue, you agree with our policy statement. Track correspondence sent, received, or requiring further action in case management system. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Email Address. Overview of CSC complaint handling. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. } Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Select Accept to consent or Reject to decline non-essential cookies for this use. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. No endorsement has been given nor is implied. var jb_url = 'careers.resourcestaffing.com'; HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Jan 2023 - Present2 months. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Click the link in the email we sent to to verify your email address and activate your job alert. More Harris County Toll Road Authority FAQs. Everyone is always so nice and helpful when dealing with the staff at Resource. Login to your EZ TAG account. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. Important: All applicants must complete the assessment. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. The information is transmitted to the Toll Operators Back Office or processing center. Place/answer phone calls to the customer answering EZ Tag questions. } Your Contact Information. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. .script("/js/multiple-select.js").wait() Please be ready to provide the vehicle . How do I change the License Plate number registered to my BancPass Toll Sticker? You can unsubscribe from these emails at any time. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Login | TxTagStore Site How do I change the phone number on my account? Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. W. Were proud to be a part of the following organizations: There are currently no related jobs. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday.
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