Please contact our customer support team via this link. There are many types of filament materials that you can use that are very reliable. If you run into any problems with the firmware please contact our support team at3dp@elegoo.com, we will try our best to help. To help us serve you better and faster, please contact us accordingly via below emails: For order and customer support inquiries: info@elegoo.com, For 3D printer technical support:3dp@elegoo.com(While you wait, you can check the troubleshooting documents here)For STEM kits, please contactservice@elegoo.com(North America); or euservice@elegoo.com(Europe, UK, Asia & Australia). 2) Scroll the mouse wheel to zoom in or zoom out the model. There are a few reasons this could happen though. Extension- WIFI Module -link 1 or link 2 - Google Drive, 1. However, it can occur because of a number of issues. The most likely problem would be that the printer has run out of filament. That could be because of settings. Jupiter/Mars 3/Saturn/Saturn 8K/Saturn S/Mercury Plus V2.0 are currently not available in Switzerland. For a successful print, the model needs to stick to the build plate during the whole printing process. Get A FREE PDF Download for the Mistakes & Solutions!
Fixing the Mars Pro Vertical Lines Problem (Diffusing Elegoo) If you run into any problems with the firmware please contact our support team at3dp@elegoo.com, we will try our best to help. Then, select FAT32, Slide a piece of paper onto the build plate, Use the menu to lower the Z-axis to home (Tool > Manual > Home), Tighten the screws, starting with the front screw then the side screw. Once printed and cooled, PETG parts become food-grade approved and can be used for a wide 3D Printer Stops Extruding Mid Print: Here's What To Do, How To Clean Ender 3 (Pro/V2) Nozzle & Prevent Clogs, Ender 3 (V2/Pro) Over Extrusion: Signs, Reasons & Solution, 8 Strongest 3D Printer Resin: Toughness Comparison Guide, 3D Printing Snap Fit Joints: Design & Implementation, How To Clean Vat & FEP Film: 7 Easy-To-Follow Steps, How Long Does It Take To Cure Resin Prints? There are a couple of reasons why your USB might not be working. And if they do get deposited, there will not be enough space for the nozzle to move around. If its lower or if it pushes into the LCD, you should re-level it.
Elegoo Mars/Pro 2 Troubleshooting - Fixing Failed Prints & More EU countries: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia,Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania,Luxembourg, Malta, Netherlands, Poland, Portugal (Except: Azores), Romania, Slovakia, Slovenia, Spain (Except: LasPalmas), Sweden No shipping to Cyprus currently., 8. It could also have to do with a slicer operating using the wrong setting. Compatible with Chitubox Pro andChitubox1.9.0, 2. If youre using resin other than something officially supplied by Elegoo, try to match it to what they provide. If it doesnt fall off the build plate, it can still lead to failures due to the model moving around and not having stability. Its not uncommon to experience your Elegoo Mars not printing anything at all, often caused by very insufficient curing times or by low quality resins. 3) Long press the right click to see different perspectives of the model. this is the spacer for the Elegoo Mars to lift the Z limit by 2.6mms so you can add a WB Flexible Build System to it and have it home in correct position. There are some printers that come with fixed beds. Suction pressure may be unavoidable in resin 3D printing but you can reduce the rate at which it happens for a successful print. PS: After printing all the firmware files, you need to restart the machine to make the new firmware take effect. You should also clean out your nozzle to unclog any material that may have blocked it. ChiTuBox Configuration File (ChiTuBox 1.4.0) ChiTuBox Configuration File (ChiTuBox 1.5.0) Adapter Plate STL. Check out an article I wrote called. If you notice any slight slanting, recalibrate it correctly. From there, you can add content back to your device and try it again. Increase the normal exposure times to strengthen the supports and foundation of the print layers. The main culprit here is the cooling process taking place faster than the rate at which the printer can lay new layers. Japanese V1.1 : Neptune 3Plus-Click to view-link 1 or link 2 - Google Drive, ELEGOONeptune3Plus: TF Card Files - link 1 Or link 2 - Google Drive, NEPTUNE 3 PLUS CstarVF07C01 CE Certificate, NEPTUNE 3 PLUS CstarVF07C01M CE-MD test report, NEPTUNE 3 PLUS CstarWF07C01E CE-EMC test report, NEPTUNE 3 PLUS CstarWF07C01L CE-LVD test report, Or download CEcertificationfrom Google Drive, 1. Here, you can check Elegoos official Resin settings based on your printer model and the type of resin youre using. This feature reduces pixelation in your print. Caution:The.LCD file will be automatically updated after restarting the machine in the shutdown state. Original Washing Bucket used on ELEGOO Mercury Plus 2 in 1 Washing and Curing Machine Perfect spare parts for ELEGOO Mercury Plus 2 in 1 Washing and Curing Machine Product Size: 185x150x206mm . A product you are printing coming out with a messed up deformed look that gives it an appearance of something that is half burnt is very common. Double check the Elegoo settings against these standards. Double check settings and compare to those recommended for the material youre using. The two best filament materials are ABS and PLA. One major method that you can use in reducing suction pressure in resin 3D printing is by improving your print orientation. How to replace the Linear Rail and the Slider, 14. 2. Online Printing Tutorials: Click to download-link 1 or link 2 - Google Drive, 1. If there are dead spots, youll have to replace the screen. Then, check the Home settings on your Z-axis. 20-link 1, SATURN SeriesCstarUI28C03 CE Certificate-link 1, V4.5.1_1.1_e25 _LCDE/4098x2560/F23.28-link 1, V4.5.0_1.0_e13_LCDE1/4098x2560/F23.28-link 1. This includes that the display cable might have come loose from the mainboard. Id rather make sure my prints are over-supported than having them under-supported. This is a very common phenomenon in certain types of Bowden printers. I zeroed out the new adjustments for the thicker plate, but the supports are not completely sticking. About printer use Is there any noise when printing? NEP3-Replace the nozzle: Click to view, 2. Troubleshooting (FAQ) Resin Setting Guide Firmware, Software & Tutorial . Lubricate the Z Axis 4. How to replace Elegoo 04 version LCD on your resin printer, 10. 3.2 Build Volume Below are the default parameters and you don't need to change them. ELEGOO Mars 2 MSLA 3D Printer comes with a 6.08-inch Monochrome LCD that has 2K HD resolution. How To Cure UV Resin Without UV Light: Is It Possible? How to correct the "no authorization" error when updating the firmware, USB Drive Files (Manual & Slicing Software included)-link 1 or link 2 - Google Drive. At the same time, reduce the hot-end temperature by tinkering with the hot-end settings or making direct changes through your software, depending on how advanced it is. Just be sure to use the clips and dont damage them. Wolverine. If you purchase directly from our website, we will ship the products from our local warehouses in the US and EU via our cooperated carriers.If you purchase from Amazon by click the "Buy on Amazon" button on the product pages,Amazon will choose the carrier for the delivery. In most cases, this happens because of a glitch or a failed update. Neptune 2&2D&2S Firmware Update Notes-link 1 or link 2 - Google Drive (*must read*), 3.
Support - ELEGOO Official It should beep and automatically recognize the firmware update, Check that the firmware update is the same as the firmware update youve just tried to update.
While witnessing have been phenomenal since they made their entry into the manufacturing space. You can also make sure that your built plate surface is clean and smooth to improve adhesion. How to relace the depressurization board? Once it cools down, that part becomes permanently deformed. 4/16/2022 Update log: Fixthepotentialhiddenproblemofexcesscuredresinduetoabnormalscreenbackgroundlightexposureduringprinting. If the cure time is too long or too short, it could cause sticking issues. https://www.pinterest.com/pin/701083866995102226/. Some printers come with alert mechanisms that notify you when the filament has been depleted. Experts recommend tilting the model about 20-45 degrees away from the surface. *How to update:Usually, you only need to update the files in the firmware file and copy the files to the root directory of the diskInserttheUdiskintotheprinterRestart the machine, the update file .LCD will be updated automatically, after the successful update there will be a beeping sound and restart the machinePrintthefile .RBFtobeupdatedontheprinter Whenthetouchscreendisplaysanerror,pleaseprintthe.binand.logofile. and have all your questions answered by a team of qualified experts. In addition, the plug has to be USB 2.0. It is four times longer in lifespan and two times faster in printing speed than the regular RGB LCD 3D printers, which means higher printing efficiency, more stable performance, and less maintenance. If you hollow your models, make sure there are multiple drain holes so you can relieve suction pressure. ELEGOO Printers Resin Setting Sheet 2. 3D Printerly is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. English V1.1: Neptune 3Pro-Click to view-link 1 or link 2 - Google Drive, 2. Analysis of Common Failure Model Case in LCD 3D Printing, The Best 3D Printer is the one that Suits you, Frequently Asked Questions for Neptune 3 PRO&PLUS&MAX. Some can be solved on the spot with a few changes to the printer, the. Your build plate should now be level so you can remove the paper and reinstall the resin vat. Filament is best kept dry in vacuum bags, a dry box or cabinet or a specialized 3D filament box. Caution:The.SH4 file will be automatically updated after restarting the machine in the shutdown state. At the same time, if its set too high for a high-detail print, you could lose details, resulting in a blurred finish and layer shifting. Worst case scenario, if your Elegoo Mars LCD display doesnt work out of the box, youll might have to contact Elegoo for a replacement. If you have never used a printer as often as you may need, this is a problem that you will probably face for the first few attempts, and unless you get it figured out, you may end up wasting resources. It is also a good measure to prevent resin from leaking inside the screen. https://www.pinterest.com/pin/433893745329372319/. Carefully remove the resin vat so you can see the screen, Place your leveling paper on top of the screen, Loosen the relevant leveling screws on your machine, Lower the build plate using the Z-axis movements until it touches the piece of paper, It should be lowered to the point where the paper can be slightly moved and tugged, Now gently press down on the build plate with your hand and tighten the screws to fit it in place, This is the optimal Z-height, so we now set Z=0. If the screen is black, this is likely the issue. https://www.pinterest.com/pin/106186503703832092/. General Troubleshooting. It is good to take a step back and examine the possible causes before taking any action. Please check the product listing and checkout page for specific costs. ELEGOO Cura for MAC: Click to download - link 1 or link 2 - Google Drive, 2. Its the red and blue set of wires attached at the top center of the board, immediately to the left of the LCD screen wire. Using a non-sticky print material could also lead to this issue. Troubleshooting steps taken so far & prior successes Additional useful information: FEP/PFA film condition - transfer out the resin, clean, and snap a photo . If you have a Mars rather than a Mars Pro, you can also remove the print plate, carriage, and arm to access the center rolling bearings. The USB drive must be formatted in FAT32 and should be smaller than 4GB. , theres always the likelihood of cracks developing. https://www.pinterest.com/pin/694750680010221141/. The 7 most common problems with a 3D printer are: Warping First Layer Adhesion Under Extrusion Over Extrusion, Read More 7 Most Common Problems with a 3D Printer How to FixContinue, Mesh bed leveling is a simple method used to correct an uneven print surface so it can be troublesome when the function stops working. ", Mac OS System: Click to download-link 1 or link 2-Google Drive, Windows64-bit System: Click to download-link 1 or link 2-Google Drive, Slicing Software Activation Guide: Click to download-link 1 or link 2-Google Drive, 1.
ELEGOO Mars 2 Mono MSLA 3D Printer UV Photocuring LCD Resin 3D Printer Neptune 2 & 2S: Click to view-link 1 or link 2 - Google Drive, 2. You should fix any over-extrusion issues that you, Read More 5 Ways How to Fix Scars or Scratches on the Top Surface of 3D PrintsContinue, When it comes to resin 3D printing, there are so many brands and types of resin that you can make use of on your 3D printer, but which ones are the best? However, it could also be because of the screen itself. In addition, these layers should be set to the same thickness as the rest of your layers. Check the USB extension line. 1. There are a number of things that can cause this problem. Horizontal lines on your print are often confused for layer separation but they are not the same. (3 Safety Factors Analyzed). Let's 3D printing has penetrated into all aspects of our lives. Due to the limited number of giveaways in the event, subscribers who did not include in the winner . Login to your Google account.2.
How to improve Z-axis compression by reset Z-zero position, 12. If that doesnt fix the issue, you may have to contact Elegoo directly. You can use a space heater, radiator, or increase the temperature of the room you are printing in to help combat issues from low temperatures. Here is a video by Elegoo official that you can watch to further simplify the process involved in leveling your build platform for you. D: FIXED: Okay after a little check i found the issue! Good luck getting your printer running smoothly. If your resin has been in the vat for too long before you use it, you may want to stir the resin with a spatula to mix up any separated substance. April Giveaway Week - Winner List. Offcial suggestionsfor ELEGOO resin on ELEGOO Printers: Spreadsheet, 2. Resin can be sensitive to temperature which is why it is important to keep the temperature warm and constant. Ive got multiple printers setup this way and all working great!! However, failure to print may be related to several other issues such as resin quality or availability. Elegoo, INC 2023. Check out their resins on Amazon http://go.toms3d.org/SirayaBlu or from Siraya Tech directly at https://sira. ELEGOO 2 PCS Metal Resin Tank for ELEGOO Mars 3D Printer with FEP Pre-Installed and 2 Lids and 2 Allen Wrench, Resin Vat for ELEGOO Mars, Mars pro, Mars 2, Mars 2 pro, Photon and Epax X1 1,603 200+ viewed in past week $3099 - $3999 FREE delivery You want to make sure your print is not under-supported.
Leveling shouldn't be this hard. What am I doing wrong? PS: Some pre-order or on-sale products will be available for some specific countries (Australia, Canada, United Kingdom, Japan), please check the product page for details. Make sure ChiTuBox or whatever slicer youre using is set up for your specific Elegoo Mars. It should automatically load the files. If there is, youll want to clean and potentially filter out the whole resin vat to clean it thoroughly. Being the foundation of the entire model makes sure that the end is level before the printing process begins. 1. If youre getting a no authorization error, it normally means something has gone wrong with the firmware. ELEGOO Cura for Windows: Click to download-link 1 or link 2 - Google Drive, 1. Unofficialsuggestionsfor most brands resin onELEGOO Saturn Seires Printers(Contributed by our community members): Resin Settings for ELEGOO Saturn Series Printers, SATURN SeriesCstarUI28C03 CE Certificate, Click to download: Firmware (YZScreen)V4.5.0_1. Lastly, calibrate everything to the right parameters, from the slicer to the platform, to ensure the measurements are in the right balance. But, that also means its likely your first 3D printer. Here, the easiest check is to add more supports in your slicer and see if it helps. Try to orient the model in a way where the weight is evenly distributed. Unofficialsuggestionsfor most brands resin onELEGOO Saturn Seires Printers(Contributed by our community members): Spreadsheet, Or download reports of water washable resin from Google Drive, Standard Photopolymer Resin: MSDS Report-link 1 or link 2 - Google Drive, ABS-Like Photopolymer Resin: MSDS Report-link 1 or link 2 - Google Drive, Plant-based Photopolymer Resin: MSDS Report-link 1 or link 2 - Google Drive, Temperature Variational Resin: MSDS Report-link 1 or link 2 - Google Drive. 1. When it hits the home position, the unit should beep, move up, then move down again, and beep again before stopping.
ELEGOO Mars series 3D Printer User Manual - Manuals+ Thats especially true because the Elegoo doesnt have a native card reader. Extension- Auto_Leveling - link 1 or link 2 - Google Drive, 4.
Elegoo Mars Troubleshooting Guide for Beginners Extension- Mesh Bed Leveling-link 1 or link 2 - Google Drive, 1. Id recommend using something like the CRC Dry PTFE Lubricating Spray from Amazon. As the technologies behind 3D printing continue to improve, the chance of these issues popping up will be lesser. Begin by balancing out the heat and setting it to a temperature that can work with the material you are dealing with at the moment. To be on the safe side, keep the temperature between 180 - 260 degrees celsius. Hollowing your print helps to reduce the suction pressure since the layers arent as full. Its the Blue, red, and turquoise wire set immediately to the right of the motor line limit switch, near the top of the board.
Ethernet Enabled Printing (Support for ChiTuBox 1.4.0 - Elegoo Mars Then, put everything back together, close your Elegoo Mars and try booting it back up. Ensure that the plate is properly leveled by sticking to the instructions in the manual. I recently got hold of a used Elegoo Mars 1 as the owner bought a new printer and had space issues. Then, run the Exposure test by either running the, Check your exposure settings in the slicer. Japanese V1.1 : Neptune 3Max-Click to view-link 1 or link 2 - Google Drive, ELEGOONeptune3Max: TF Card Files-link 1 Or link 2 - Google Drive, NEPTUNE 3 MAX CstarVF07C01 CE Certificate, NEPTUNE 3 MAX CstarVF07C01M CE-MD test report, NEPTUNE 3 MAX CstarWF07C01E CE-EMC test report, NEPTUNE 3 MAX CstarWF07C01L CE-LVD test report, Mercury: Click to download-link 1 or llink 2 - Google Drive, Mercury Plus: Click to download-link 1 or link 2 - Google Drive, Mercury Plus 2.0: Click to download-link 1 or link 2 - Google Drive, Click to Watch: How to replace the motherboard, CE Certification-link 1 or link 2 - Google Drive, Mercury X: Click to download-link 1 or link 2 - Google Drive, Mercury XS: English version-link 1 or link 2 - Google Drive, Mercury XS: Japanese version-link 1 or link 2 - Google Drive, 1. This means that when you take it out of the box, everything should just work. How to perform regular maintenance on the Z axis, USB DRIVE FILES (MANUAL & SLICING SOFTWARE INCLUDED)-link 1 or link 2 - Google Drive. Elegoo, INC 2023. Extension- Mesh Bed Leveling - link 1 or link 2 - Google Drive, 5. ELEGOO Mars 2 Mono LCD Resin 3D Printer Technical Specifications: System: EL3D-3.0.2 Slicer Software: ChituBox Technology: UV Photocuring Layer Thickness: 0.01-0.2mm Printing Speed: 30-50mm/h Z Axis Accuracy: 0.00125mm XY Resolution: 0.05mm (1620*2560) Build Volume: 5.08in (L)*3.15in (W)*5.90in (H) 129mm (L)*80mm (W)*150mm (H)